Distribution Automobile

#CONNECT Europe

European and International Automotive Trade and Repair Forum

15-16 septembre 2022

Two days

Innovative and revolutionary industry practices and business models by trade

The 2nd edition of the #CONNECT Europe Tour will create a real synergy between all actors.

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Qui participe à cet événement?

  • European distribution groups and repairers, Associations representing the interests of automotive dealers & repairers in Europe

Programme

#CONNECT Europe

European and International Automotive Trade and Repair Forum

15-16 septembre 2022 - Barcelone / Two days

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  • DAY 1 program September 15th 2022
  • Registration and welcome breakfast 8h30

  • Meeting exclusively for national automotive dealers & repairers associations 9h00

  • Networking for dealership groups chairmen, head of independent trade & repair groups 9h00

  • PLENARY SESSION #1 – New distribution models and regulatory framework

  • Welcome speech 10h30

    • Jean-Charles HERRENSCHMIDT

      Jean-Charles HERRENSCHMIDT CECRA

    • Christophe CARIGNANO

      Christophe CARIGNANO INFOPRO DIGITAL

    • Jean-Charles HERRENSCHMIDT

      CECRA

      Président

    • Christophe CARIGNANO

      INFOPRO DIGITAL

      Editorial Director, Automotive

  • INTERVIEW VIP 10h40

  • DEBATE - The New distribution models  11h10

    • Agency, franchise or distribution contract: consequences on Business models ?  
    • Which new relations ? Rules ? Models ? 
    • How to adapt quickly and with agility ? 
    • Nicolas  DEWEVER

      Nicolas  DEWEVER ASTARA WESTERN EUROPE

    • Bernard LYCKE

      Bernard LYCKE CECRA

    • Peter DAENINCK

      Peter DAENINCK Vice President CECRA

    • Antoine MAGAT

      Antoine MAGAT JATO Dynamics France

    • Nicolas  DEWEVER

      ASTARA WESTERN EUROPE

      Head of Service

    •   

    • Bernard LYCKE

      CECRA

      Director General

    • Peter DAENINCK

      Vice President CECRA

      BMW car dealer & Chairman European Car Dealers

    • Professional experiences: 1996-today: C.E.O. Peter Daeninck Ltd, Daeninck Ltd, D.I.S.Ltd Active in car distribution since 1990 Since 1996: 2 BMW car dealerships (St Martens-Latem, Oudenaarde) 1984: Motorcycle department BMW Brussels Extra-Professional experiences: Member of several non-profit organisations, such as : VOKA, Unizo and Etion( regional lobbying entrepreneurs) Boardmember VBO/FEB (national lobbying entrepreneurs) Member Strategic Comittee VBO/FEB Vice-President Cecra Chairman ECD (Cecra) Vice-President Traxio (Belgian Mobility Confederation, member of Cecra) President Comittee Corporate Governance Traxio Chairman GDA (Traxio dealer branch) Boardmember Sefoplus (pension Fund technicians) Member committee P.C. 112 (official committee employers/employees, division of Ministry of Labour) Boardmember Mobia (Alliance Traxio/Febiac/Renta)

    • Antoine MAGAT

      JATO Dynamics France

      DLM Team Leader & Country Leadership Team

    • Passionateand experienced professional in the automotive world, I started at Audi and occupied different positionsin Volkswagengroupthen moved to Ford, being zone manager and sales manager to land in JATO Dynamics more than10yearsagoand worked indifferent positions,but all linked to the retail sectors either in FranceorEU countries.I’ve been researching information for the French/European market(managing a team of 12persons) for retailactivities(both public & confidential) to provide reports and tools to measure efficiency of incentives campaign for OEMand insightson sales.I have offered consultancy at the start of the EV sellsin Europe or managed After Sales studiesbut lastly working on getting information’sforthe shift of contract impacting NewCar Sales(Agent contract).Since 2019 I’ve started to participate in different meetings/event and ceremony around the retailcarmarket acitivitesandexploring new ways of working building partnershipwith data tech partnerssuch as DMS vendors (Imaweb, Reynolds and Reynolds...).Competencies: Marketing, Sales,Product Development, Management, Profitability, Retail, Dealer Network, Incentive, Automotive, OEM, Market Trends, Consultancy...

  • Lunch 12h00

  • WORKSHOPS #1

  • Vehicle data access : a new issue for stakeholders 13h45

    • Green Deal : differences btw reality vs objectives
    • The goal are too ambitious for the green deal 
    • Where are the revenue from the taxes ? Private customer is still paying full taxes 
    • Profitability - Finding new ways to find new incomes 
    • European Benchmark Practices
    • Jan-Willem VAN DER LINDEN

      Jan-Willem VAN DER LINDEN CECRA & BOVAG (NETHERLANDS)  

    • Javier BARROSO ARES

      Javier BARROSO ARES ENAC (SPAIN)  

    • Jan-Willem VAN DER LINDEN

      CECRA & BOVAG (NETHERLANDS)  

      Technical expert & Specialist

    • He is a real petrol head and has a degree in Automotive Science and over 25 years of experience at the intersection of automotive and IT. Currently he is working for BOVAG as Data and Digitalisation Specialist and he is heavily involved in Europe regarding in-vehicle data, ADAS and RMI access for multiple EU-associations.

    • Javier BARROSO ARES

      ENAC (SPAIN)  

      Head of Transportation, Inspection and CO

  • Used Market - Business model 13h45

    • Which new Businesses in development and how it changes the market rules ? 
    • Finding new supply sources 
    • How are changes in the used car industry leading to a digital experience for operators and end users
    • Focus on UK & US – already develop
    • Peter DAENINCK

      Peter DAENINCK Vice President CECRA

    • Juan Jose FERNANDEZ PÉREZ

      Juan Jose FERNANDEZ PÉREZ IMAWEB

    • Peter DAENINCK

      Vice President CECRA

      BMW car dealer & Chairman European Car Dealers

    • Professional experiences: 1996-today: C.E.O. Peter Daeninck Ltd, Daeninck Ltd, D.I.S.Ltd Active in car distribution since 1990 Since 1996: 2 BMW car dealerships (St Martens-Latem, Oudenaarde) 1984: Motorcycle department BMW Brussels Extra-Professional experiences: Member of several non-profit organisations, such as : VOKA, Unizo and Etion( regional lobbying entrepreneurs) Boardmember VBO/FEB (national lobbying entrepreneurs) Member Strategic Comittee VBO/FEB Vice-President Cecra Chairman ECD (Cecra) Vice-President Traxio (Belgian Mobility Confederation, member of Cecra) President Comittee Corporate Governance Traxio Chairman GDA (Traxio dealer branch) Boardmember Sefoplus (pension Fund technicians) Member committee P.C. 112 (official committee employers/employees, division of Ministry of Labour) Boardmember Mobia (Alliance Traxio/Febiac/Renta)

    • Juan Jose FERNANDEZ PÉREZ

      IMAWEB

      Director Sales and Operations

    • "Experienced Sales and Operations Manager with over 20 years’ experience growing dealing businesses while genuinely helping Enterprise and Global customers to do more and achieve more offering business solutions in a high-complex sales environment. Strong “relationship builder” (Trusted Advisor) at CxO level, with proven records across multiple Industries especially in automotive manufacturing (OEM). Team Management and Cross Group cooperation (EMEA, GAO-Global Account Organization, and local markets). Expertise and demonstrated skills in all sales cycles to support and manage the Sales team, arrange of commercial proposition-solutions, develop and define together with the Management Board (C- Level) the grow and expansion strategy. Responsibility to execute and implement."

  • Electric & carbon-free mobility  13h45

    • What will the 2023 legislation change ?  
    • What are the main steps to achieving zero-carbon roads in Europe? 
    • What role will electric vehicles play in the low-carbon transition? 
    • Innovations for a cleaner future
    • Individualize the learner's path with artificial intelligence tools
    • Yvan LEROUX

      Yvan LEROUX ERIDANIS (FR)

    • Luis SUBIAS

      Luis SUBIAS RNO BYMYCAR (SPAIN)

    • Yvan LEROUX

      ERIDANIS (FR)

      DataScientist

    • Arts & Métiers engineer and CNAM graduate in Artificial Intelligence Yvan Leroux has developed dual skills at the crossroads of Industry 4.0 and data analysis and processing. After working for the consulting company Wavestone, he joined Eridanis in February 2022. He leads the Data & AI practice and works to support the company's clients on topics from Smart Cities to industrial and technological optimization processes.

    • Luis SUBIAS

      RNO BYMYCAR (SPAIN)

      Director

  • PLENARY SESSION #2 : New earning models of dealers and repairers in the future

  • INTERVIEW VIP 14h30

    • Nicolas  DEWEVER

      Nicolas  DEWEVER ASTARA WESTERN EUROPE

    • Hervé MIRALLES

      Hervé MIRALLES EMIL FREY FRANCE

    • Nicolas  DEWEVER

      ASTARA WESTERN EUROPE

      Head of Service

    •   

    • Hervé MIRALLES

      EMIL FREY FRANCE

      CEO

    • “After being Managing Director of Credipar and Head of Bank PSA Finance France for 12 years Hervé Miralles joined PGA MOTORS in 2012 as Managing Director. He is currently CEO of Emil Frey France & Belgique

  • DEBATE - New business segments : How to develop financial spreads ? 15h00

    • New consumption used : The mobility as a service (Vehicle on demand & Mobility on demand) 
    • Which alternative sources of supply (Infrastructures services (parking & charging)) 
    • How to use a car as a plateform (Plateform access (access fee and royalty) & Connected services sales (values added services and services in retail sales prices))
    • Aftermarket : spare parts digitalisation, aftersales of electric vehicles, new actors 
    • Used cars professionalisation & digitalisation : which transformation of businesses
    • Jorgo CHATZIMARKAKIS

      Jorgo CHATZIMARKAKIS HYDROGEN EUROPE

    • Denis  GORTEMAN

      Denis  GORTEMAN D’IETEREN GROUP

    • Dr. Matti PÖRHÖ

      Dr. Matti PÖRHÖ CEO, Chairman of the Board - Pörhön Autoliike Oy 

    • Jorgo CHATZIMARKAKIS

      HYDROGEN EUROPE

      CEO

    • Jorgo Chatzimarkakis has been working at Hydrogen Europe since 2016. He currently holds the position of CEO of the association. He previously covered roles in the planning department of the Foreign Office of Germany, at Infineon Technologies and was Member of the European Parliament (2004-2014) inter alia in the ITRE Committee (Industry, Technology, Research and Energy) where he could contribute to lay the cornerstone for the first and the second Joint Undertaking on hydrogen and fuel cells. He was awarded Hydrogen Person of the Year at the World Hydrogen Awards 2022, “as a major player promoting hydrogen in Europe and world-wide, accelerating collaboration and industry development”. Jorgo was born in Duisburg, Germany. He holds German and Greek nationality, and a degree in political science from the University of Bonn.

    • Denis  GORTEMAN

      D’IETEREN GROUP

      CEO

    • Denis Gorteman started his career in the automotive sector in 1988 at D'Ieteren Lease, the long-term leasing subsidiary of the D'Ieteren Group. In 1996, he was appointed member of the Management Committee in charge of the Operations department of the financing and leasing activities. Appointed General Manager of D'Ieteren Lease in 2003, Denis and his team set up the first vehicle fleet securitization program. This original financing method allows D'Ieteren Lease to grow without being an excessive financial burden for its parent company. Thanks to this operation, the fleet increases by half during the following three years. In November 2008, Denis joins the other pole of activity of the D'Ieteren group, Belron, world leader in the repair and replacement of car windows. In 2010, as head of operational strategy, he won the "Belron Award for Innovation in Customer Service" for the implementation of a solution to improve the speed of service, a key differentiating factor for customer satisfaction. Since January 2012, Denis is CEO of D'Ieteren Automotive, distributor in Belgium of the Volkswagen Group brands. He is also a member of the Board of Directors of Volkswagen D'Ieteren Finance, the joint venture created in February 2012 from the merger between the activities of Volkswagen Bank Belgium and D'Ieteren Lease. ????

    • Dr. Matti PÖRHÖ

      CEO, Chairman of the Board - Pörhön Autoliike Oy 

      President - European Dealer Council Volkswagen Group

  • Networking break 15h50

  • WORKSHOPS #2

  • Used Cars & remarketing 16h30

    • Which re-marketing : dedicated factories or locals repair shop 
    • The buy-back
    • Thomas CHIEUX

      Thomas CHIEUX TGC CONSEIL (FR)

    • Sébastien GUIGUES

      Sébastien GUIGUES RENAULT GROUP

    • Nicolas FENETRE

      Nicolas FENETRE BCA

    • Ernesto ZAPATA

      Ernesto ZAPATA PPG Ibérica

    • Thomas CHIEUX

      TGC CONSEIL (FR)

      Co-founder

    • Sébastien GUIGUES

      RENAULT GROUP

      Managing Director Iberia at Groupe Renault & Brand Manager for Renault and Alpine

    • Sébastien Guigues, holds a degree in Economics from the University of Valencia (Spain) and the KEDGE Business School in Marseille (France). He started his professional career in 2001 with the Volkswagen Group in France as a management controller. In 2004, he joined SEAT as Fleet Sales Coordinator. Subsequently, he has held different positions of responsibility within SEAT, such as regional director in France and Italy and Marketing Director and Sales Director at SEAT Spain. Since 2017, he has been Managing Director of the SEAT and CUPRA brands in France. Sébastien Guigues is also Managing Director of the Franco-Spanish Chamber of Commerce in Paris. On 1 January 2021, he joined Renault Group like Managing director for Renault, Alpine and Mobilize brands in Iberia.

    • Nicolas FENETRE

      BCA

      EuropeanBusiness DevelopmentDirector

    • Nicolas joined BCA in 2018 as Chief of Staff to BCA Europe CEO and then moved on to take the responsibility of Business Development activities across Continental Europe, focusing on driving further growth, creating strategic partnerships and developing new solutions supporting all automotive stakeholders on the used car value chain. Prior to BCA, Nicolas started his career in the finance and insurance industry, mostly in AXA Headquarters and some of its international entities, where he holds different roles covering strategy, governance, M&A and commercial partnership topics among others. His education includes a Master (M1) in Applied Mathematics and a Master in Management – (MIM) from ESSEC Business School.

    • Ernesto ZAPATA

      PPG Ibérica

      Business Development Manager

    • Over 25 years experience in sales, Marketing and support of refinish products and services. Currently responsible for Agreements, approvals and Management in Large Accounts, including important refurbishment centers. it isn’t only the way we provide paint to our customer, but the way we partner to bring mutual value, the way we make it happen, and also how we take into account the full cycle of repair process.

  • Recruitment / skills / formation / job evolutions 16h30

    • E- sellers, e-repairers 
    • New skills & training
    • Job evolutions
    • Luc DE MOOR

      Luc DE MOOR EDUCAM

    • Josep NADAL

      Josep NADAL CIAC (The Automotive Industry Cluster of Catalonia)

    • Luc DE MOOR

      EDUCAM

      Progressor and future thinker

    • Why me? Impact investor - proven track record in academic environments (education, engineering, business administration) - strengthening social dialogue in forging resilience to provide an effective means for employers and workers in the context of structural and labour market change Sustainable business entrepreneur in accelerating people’s development for the automotive retail industry - as a chief executive, I have stood at the cradle of Educam for nearly 30 years - enhancing the auto retail industry’s workforce and recruiting the next generation of employees. Thought leader - inspiring leadership from profound purpose for making the difference - doing good - walk the talk, each day again

    • Josep NADAL

      CIAC (The Automotive Industry Cluster of Catalonia)

      Cluster Manager

    • Josep Nadal Puigvert is the cluster manager of CIAC, position that he holds since 2018. He has experience in other companies in the automotive sector, although he has work in a broad variety of sectors: Brake Discs, Alternavida SA, Gryyp Line SL and DOGA. In the latter, he was Product Manager at the forefront of the strategy for launching new products, as well as he focused on the integral management of projects and tailored solutions for clients. Josep Nadal has been for over two years the Project Manager of CIAC, leading CIAC’s own collaborative projects, promoted with the companies that are members of the entity. During that time, he contributed with solutions to boost CIAC’s and its members’ activity through the creation of work dynamization tools, like the new digital project platform of the CIAC that fosters synergies between these companies.

  • Alternative Fuel solutions : The rise of hydrogen-powered vehicles 16h30

    • What changes in infrastructure to repair the hydrogen vehicles ?  
    • Costs of infrastructure transformation of a repair shop
    • Paul-Henri GILISSEN

      Paul-Henri GILISSEN EDUCAM, (BELGIUM) 

    • Jorgo CHATZIMARKAKIS

      Jorgo CHATZIMARKAKIS HYDROGEN EUROPE

    • Paul-Henri GILISSEN

      EDUCAM, (BELGIUM) 

      Group Managing Director

    • Paul-Henri Gilissen a suivi un parcours pour le moins atypique. Après avoir entamé un cursus aux HEC de Liège, sa passion pour l’automobile l’a conduit vers différentes formations en alternance et c’est aussi bien sur le terrain que comme autodidacte qu’il s’est forgé une connaissance approfondie des différentes facettes de l’automobile et de son environnement. A 24 ans, il crée sa propre entreprise et représente successivement les marques VOLVO et FORD. Simultanément, il est sollicité pour intervenir en tant que formateur technique dans le domaine de la formation des futurs chefs d’entreprise. Un peu plus tard, tout en continuant à gérer son entreprise, il devient responsable du centre de formation de Ford. A 34 ans, il remet son entreprise pour se consacrer exclusivement au domaine de la formation dans le secteur auto. Il est nommé Directeur d’un centre de Compétence de la Région wallonne spécialisé dans le domaine automobile. C’est l’occasion pour lui de continuer à étudier la grande diversité de ce secteur passionnant où l’évolution est rapide et multiple. A 45 ans, il est appelé à la Direction Générale d’EDUCAM Service, organisme sectoriel de formation pour l’automobile et les secteurs connexes pour l’ensemble du territoire belge. EDUCAM a organisé des formations pour plus de 22.500 personnes en 2019. Il s’agit essentiellement de travailleurs du secteur auto et des secteurs connexes dans des domaines aussi diversifiés que la technique automobile ou le management. Paul-Henri Gilissen a également été Président du Campus Automobile de Francorchamps, qui organise, par exemple, un Master en « Sustainable automotive technologies » pour l’Université de Liège. A 57 ans, il est choisi comme Group Managing Director d’EDUCAM. Il est également Président du Centre de Compétence AutoFORM à Liège. Attentif à l’évolution continue de notre monde moderne et en particulier du secteur auto et de son environnement, Paul-Henri Gilissen est reconnu pour sa clairvoyance et pour aborder, parfois avec une approche un peu décalée, les défis à relever. Il est régulièrement appelé à intervenir dans différents types d’évènements comme orateur ou Keynote speaker. Son parcours implique qu’il met toujours l’humain et son édification au centre de ses préoccupations.

    • Jorgo CHATZIMARKAKIS

      HYDROGEN EUROPE

      CEO

    • Jorgo Chatzimarkakis has been working at Hydrogen Europe since 2016. He currently holds the position of CEO of the association. He previously covered roles in the planning department of the Foreign Office of Germany, at Infineon Technologies and was Member of the European Parliament (2004-2014) inter alia in the ITRE Committee (Industry, Technology, Research and Energy) where he could contribute to lay the cornerstone for the first and the second Joint Undertaking on hydrogen and fuel cells. He was awarded Hydrogen Person of the Year at the World Hydrogen Awards 2022, “as a major player promoting hydrogen in Europe and world-wide, accelerating collaboration and industry development”. Jorgo was born in Duisburg, Germany. He holds German and Greek nationality, and a degree in political science from the University of Bonn.

  • Networking break 17h15

  • CECRA'S general assembly 17h30 - 19h30

  • Cocktail 20h00
  • Gala dinner 21h00
  • DAY 1 program September 16th 2022

  • PLENARY SESSION #3 : Spanish feedback of the automotive ecosystem

  • INTERVIEW VIP 9h00

    • Jaime BAREA

      Jaime BAREA GANVAM

    • Raúl PALACIOS CAMACHO

      Raúl PALACIOS CAMACHO GANVAM

    • Jaime BAREA

      GANVAM

      Spanish Car Dealers department

    • Jaime Barea, Corporate Director of the National Association of Motor Vehicle, Repair and Spare Parts Vendors (GANVAM), boasts more than twenty years of experience in the automotive industry. He graduated in Law and Political Science from the Complutense University of Madrid and holds a Master's in International Relations from the Diplomatic School of Madrid. He joined GANVAM in 1998 as a legal advisor and six years later became the director of that department. After fourteen years at the helm, in 2018 he also became director of the association's corporate department. In addition, he combines his role at GANVAM with lecturing on Tax and Legal Studies as part of IE Business School's Advanced Programme for Automobile Companies.

    • Raúl PALACIOS CAMACHO

      GANVAM

      President

    • Raúl Palacios was unanimously re-elected as president of the board of directors for a new four-year term in October 2021, with a firm commitment to foster the adaptation of the distribution industry to the new business model based on factors such as digitisation, electrification or new mobility. Palacios, who joined GANVAM as a member of the board of directors in 2017 to promote the implementation of the comprehensive project to revitalise the association, revalidated his position after first assuming the presidency of GANVAM in the middle of the previous term (2019). Raúl Palacios' career has always been linked to the automotive industry. He graduated in Economics and Business Studies from the University of Valencia and then joined the Palacios group of dealers, where he held various positions of responsibility until becoming president.

  • DEBATE 9h30

    • Spanish market, figures, structure and evolution, challenges and opportunities 
    • Distribution model in Spain 
    • Used car market and online sales 
    • Mobility 
    • Link between Used Car and Aftersales 
    • Pablo TELLERÍA 

      Pablo TELLERÍA  NTT DATA

    • Javier RODRIGUEZ

      Javier RODRIGUEZ CLICARS

    • Miguel ÁNGEL GARCÍA

      Miguel ÁNGEL GARCÍA Grupo M-Automoción  

    • Pablo TELLERÍA 

      NTT DATA

      Senior Advisor

    • Professional with more than 22 years’ international experience in Strategic Consulting. Expert in the Auto Industry. Practice areas include Dealer Development Strategies, Retail Network Management and Analysis, Retail Site Performance and Analysis, Performance Management, Customer Management and Analysis (targeting, data mining, performance measurement, ROI analysis, online lead scoring), Standards Management, Business Management for NSCs, OEMs, Importers and dealer groups worldwide.

    • Javier RODRIGUEZ

      CLICARS

      Director of Purchasing & Supply Chain

    • Miguel ÁNGEL GARCÍA

      Grupo M-Automoción  

      General Director

  • Networking break 10h05

  • WORKSHOPS #3

  • Agent contract : how to manage change ? 10h45

    • Legal issues
    • After sales service
    • Logistic issues
    • Invoice issues
    • Customer management issues
    • Martin KUHN

      Martin KUHN CECRA & European Dealer Council Volkswagen Group (FINLAND) 

    • David SANDOVAL 

      David SANDOVAL  LG BARCELONA (SPAIN)

    • Christian ZAMET

      Christian ZAMET ACCENTURE STRATEGY & CONSULTING

    • Martin KUHN

      CECRA & European Dealer Council Volkswagen Group (FINLAND) 

      General Secretary

    • Martin Kuhn is Managing Director of the European Dealer Council Volkswagen Group. He is an expert with 10 years expertise in automotive business. His mission is to support European VW Group dealers with their business development and their relationship to the OEM in a challenging and fast moving automotive environment. The vision Martin has is, that in at least 5 to 10 years, car dealers still have an important role for customers by meeting their future mobility needs. He works intensively on providing European Dealers with new business opportunities and managing the challenges by using the NewDealer strategy. „There is no ideal distribution model for the future automotive business. Whether is the development solely driven by customer needs, nor can our dealers accept that the changes are only ruled by the OEMs!“

    • David SANDOVAL 

      LG BARCELONA (SPAIN)

      Director General

    • David Sandoval, Managing Director of LG Barcelona, the Spanish branch of the French automotive group LG Groupe, boasts more than twelve years of experience in the automotive sector. He graduated in Civil Engineering from the Polytechnic University of Catalonia and has a Master in Business Administration from the ESADE Business School. After dedicating part of his professional career to the world of civil engineering in hydraulic and energy projects, in 2010 he began his journey in the automotive world, managing companies in the automotive spare parts distribution sector. With a wide knowledge of the aftermarket and the world of automotive dealers, he joined LG Groupe at the beginning of 2021, assuming the challenge of leading the group's expansion project in Spain.

    • Christian ZAMET

      ACCENTURE STRATEGY & CONSULTING

      Managing Director

  • New consuming and financing habits 10h45

    • Which models and organization: subscription / LLD / LOA / Purchases – (Netflix model)  
    • Pay as your drive
    • What levels of profitability
    • Which services / insurances 
    • OEM’s options

  • What future for industrial vehicles by 2030 ? 10h45

    • What changes in infrastructure to repair the new electric/hydrogen vehicles etc...  
    • Costs of infrastructure transformation
    • Nicolas LENORMANT

      Nicolas LENORMANT MOBILIANS (FR)

    • Nicolas LENORMANT

      MOBILIANS (FR)

      President Commercial Vehicles branch

    •  

  • WORKSHOPS #4

  • Web to stores & phygital for new and used cars: how to stand out from pure players’ competition 11h35

    • Digitalization strategy
    • How much revenue expecting from a digital strategy in store ?
    • Claire ESCARTIN

      Claire ESCARTIN LG BARCELONA

    • Name coming SOON

      Name coming SOON BEE2LINK

    • Marco MARLIA

      Marco MARLIA MOTORK

    • Claire ESCARTIN

      LG BARCELONA

      Deputy general manager

    • Claire Escartin, deputy director and CMO of LG Barcelona, the branch of LG GROUPE in Spain, with 15 years in the automotive sector. Born in France, she graduated in Law and completed a master's degree in Environmental Law in Madrid. She started at RENAULT implementing ISO standards and, after several years working as a freelance consultant, she returned to the automotive industry at AutoBeltran, a Mercedes-Benz dealership in Barcelona until it was acquired by Groupe LG. In charge of the marketing department for 10 years, she adapted the distributor to the transformation of online sales, achieving a great increase in sales in that channel. She has taken a new step in her career becoming the deputy director of LG Barcelona since March 2022, a position that allows her to actively participate in the development of the Company's future strategy, as well as help it face the new challenges that arise.

    • Name coming SOON

      BEE2LINK

      .

    • Marco MARLIA

      MOTORK

      CEO & Co-Founder

    • CEO of MotorK, Marco Marlia has over 20 years of experience in launching and developing innovative digital companies focused on web design, search marketing and lead generation. Together with Fabio Gurgone (MotorK CTO) and Marco De Michele (MotorK VP Business Enablement), he founded MotorK in 2010 and has been leading the company ever since, driving its rapid expansion and establishing it as a trusted technology partner for over 90% of automotive brands in EMEA. Marlia holds a master’s degree in Economics & Business Finance from Bocconi University in Milan, Italy. In 2019, he won Automotive News Europe’s ‘Rising Stars’ award and he’s been a member of the Endeavor international entrepreneurial network since May 2022. He authored the first operational manual for the digital dealership, translated into five languages.

  • Interests' of independant repairers - Automotive spare parts 11h35

    • What are the repercussions of the pricing policies imposed by car insurance companies on repair shops in Spain?
    • Luis URSUA

      Luis URSUA CETRAA (SPAIN)  

    • Luis URSUA

      CETRAA (SPAIN)  

      .

  • MARKETPLACE : sales, aftersales 11h35

    • How marketplaces create new rules ? 
    • Enhance the customer relationship by collecting reviews
    • How to manage your stocks
    • The future of the salesman’s role
    • Can we work with and How ?
    • Rodrigo FERREIRA DA SILVA

      Rodrigo FERREIRA DA SILVA ARAN (PORTUGAL)

    • Rodrigo FERREIRA DA SILVA

      ARAN (PORTUGAL)

      President

  • Lunch 12h20

  • PLENARY SESSION #4 : Connected vehicles, data and services?

  • INTERVIEW VIP 13h50

    • Mark NICKLAS

      Mark NICKLAS EUROPEAN COMMISSION 

    • Mark NICKLAS

      EUROPEAN COMMISSION 

      Head of Unit Mobility

    • Mark Nicklas is the Head of Unit Mobility in the Commission’s DG Industry, Single Market, Entrepeneurship & SMEs (DG GROW) since February 2022, responsible for the industrial policy for the European mobility ecosystem and the single market for motor vehicles. He has been a Head of Unit in DG GROW since 2016, with previous responsibilities for innovation, industrial strategy and most recently international value chains. Before joining DG GROW in 2011, Mark was working for several years on international aviation policy in the European Commission’s DG Mobility & Transport. From 1999 to 2002, he had various functions in the Deutsche Telekom group. Mark holds a Ph.D. in economics.

  • DEBATE - What is the impact of the DATA ? 14h10

    • DATA Act (acted the 23/02/2022) - sectoral approach
    • How to deal with the ongoing lack of access to in-vehicle data and functions  (the ongoing lack of access to in-vehicle data and functions jeopardizes the ability of SME’s (several of them being represented by CECRA) to compete in digital products and services, and to provide customers, both consumers and fleet operators, with the digital services they expect.)
    • How to secure connected vehicle data and address cyber risks ? (SERMI)
    • Which Technical solutions ? (respecting standards of security and safety exist but require legislative backing at European level.
    • Yvan LEROUX

      Yvan LEROUX ERIDANIS (FR)

    • Bernard LYCKE

      Bernard LYCKE CECRA

    • Pilar DEL CASTILLO

      Pilar DEL CASTILLO EUROPEAN PARLIAMENT

    • Yvan LEROUX

      ERIDANIS (FR)

      DataScientist

    • Arts & Métiers engineer and CNAM graduate in Artificial Intelligence Yvan Leroux has developed dual skills at the crossroads of Industry 4.0 and data analysis and processing. After working for the consulting company Wavestone, he joined Eridanis in February 2022. He leads the Data & AI practice and works to support the company's clients on topics from Smart Cities to industrial and technological optimization processes.

    • Bernard LYCKE

      CECRA

      Director General

    • Pilar DEL CASTILLO

      EUROPEAN PARLIAMENT

      Member of the European Parliament at the Committee on Industry, Digital Technologies, Telecommunications, Energy, Research and Innovation 

    • Former Minister of Education and Culture from 2000 to 2004, del Castillo was elected to the European Parliament for the first time in 2004. She is a member of the European People’s Party (EPP) and belongs to the Committee on Industry, Research and Energy (ITRE), and the Committee on Internal Market and Consumer Protection (IMCO). She is the European Parliament’s rapporteur on the Data Act and she has also been, among others, the rapporteur on the European Electronic Communications Code; the Telecoms Single Market Regulation; the Directive on Security of Networks and Information Systems for the ITRE committee; the Regulation on the Body of European Regulators in Electronic Communications' (BEREC); the report on Cloud Computing Strategy for Europe and the Report "A Digital Agenda for Europe: 2015.eu. She is Co-Chair of the Artificial Intelligence and Digital Intergroup and she has been a member of the European Parliament Special Committee on Artificial Intelligence in a Digital Age (AIDA). She is the Chair of the European Parliament Delegation for relations with the countries of the Andean Community. She is the Chair of the European Internet Forum (EIF). Del Castillo is Vice-president of the European Energy Forum and member of the Transatlantic Policy Network (TPN). Del Castillo is Professor in Political Science and Administration. She obtained a PhD in Law from Universidad Complutense. Before, she had attended Ohio State University on a Fulbright scholarship, graduating with a Master’s degree in Political Science. She was the Executive President of the Centro de Investigaciones Sociológicas (Sociology Research Centre) from 1996 to 2000. She is Vice-president of the Board of the Prado Museum.

  • PLENARY SESSION #5 : International Debates

  • Welcome speech 15h05

    • Mike STANTON

      Mike STANTON National Automobile Dealers Association (USA) 

    • Mike STANTON

      National Automobile Dealers Association (USA) 

      President & CEO

    • Mike Stanton became NADA’s president & CEO on January 1, 2021. He previously served as NADA’s executive vice president and chief operating officer. Mike Stanton has represented NADA and dealer interests for over 20 years in roles with the Industry Affairs Department and the NADA Used Car Guide. Mike Stanton received a bachelor’s degree in political science from James Madison University and a MBA from Virginia Tech.

  • DEBATE - Cross views on perspectives and practices 15h20

    • What are the repercussions of the changes underway in Europe? 
    • What are the impacts on the business model?
    • Will we still need dealers in the future?
    • What is the real cost of distribution?
    • Benchmark of best practices
    • Bernard LYCKE

      Bernard LYCKE CECRA

    • Tim RYAN

      Tim RYAN Canadian Automobile Dealers Association (CANADA) 

    • Jinjun SHEN

      Jinjun SHEN China Automobile Dealer Association (CHINA) 

    • James VOORTMAN

      James VOORTMAN Australian Automotive Dealer Association (AUSTRALIA)

    • Michael ALFORD

      Michael ALFORD National Automobile Dealers Association (USA)

    • Bernard LYCKE

      CECRA

      Director General

    • Tim RYAN

      Canadian Automobile Dealers Association (CANADA) 

      Vice-President

    • Jinjun SHEN

      China Automobile Dealer Association (CHINA) 

      Chairman

    • James VOORTMAN

      Australian Automotive Dealer Association (AUSTRALIA)

      Chairman

    • Michael ALFORD

      National Automobile Dealers Association (USA)

      Chairman

    • Michael Alford is president of Marine Chevrolet in Jacksonville, N.C. He entered the car business in 1992 after a career in banking. He joined his father-in-law in the family business, working in all departments while attending the NADA Dealer Academy and purchased the dealership in 1997. Alford represents North Carolina’s franchised new-car dealers on the board of directors of the National Automobile Dealers Association. (Term: January 2017-January 2023)Industry Service•Appointed to the North Carolina Board of Transportation, 2010Community Service•Supporter of United Way, Relay for Life, Girls on the Run, Toys for Tots, Wounded Warriors and the Onslow Community Ministries’ Soup Kitchen and Mobile Food VansAwards•Time Dealer of the Year Award winner for North Carolina and national winner, 2013Education•Bachelor’s degree in Political Science, University of North Carolina, Chapel Hill •NADA Dealer Academy

  • CLOSING SPEECH 15h50

    • Christophe CARIGNANO

      Christophe CARIGNANO INFOPRO DIGITAL

    • Jean-Charles HERRENSCHMIDT

      Jean-Charles HERRENSCHMIDT CECRA

    • Christophe CARIGNANO

      INFOPRO DIGITAL

      Editorial Director, Automotive

    • Jean-Charles HERRENSCHMIDT

      CECRA

      Président

  • End of the connect 16h00
    • tout dépliertout replier
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